Communication and Information
Lexington has the following programs to assist residents communication and information:
Smart911 saves time, when time matters! Helpful tips for calling 911:
911 is for emergencies or potential emergencies.
Do NOT hang up, even if you called 911 by mistake.
Know your location. Calls from a cell phone do not provide an address.
What is Smart911?
With Smart911, you can provide 9-1-1 call takers and first responders critical information you want them to know in any kind of emergency.
When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen and the 9-1-1 call takers can view your addresses, medical information, home information, description of pets and vehicles, and emergency contacts. You can provide as much or as little information as you like.
Smart911 is a national service meaning your Smart911 Safety Profile travels with you and is visible to any participating 9-1-1 center nationwide.