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DFL Business Designation

"What is a Dementia Friendly Business? A dementia friendly business is one in which management and employees are able to recognize the signs of dementia in customers, communicate effectively with individuals with dementia, connect individuals to local resources and support caregiver employees. A dementia friendly business is a supportive, prepared and knowledgeable place for people with dementia and their care partners to visit or be employed."

What are the Business Benefits?

  • Recognition as a community partner and social leader

  • Increased customer satisfaction

  • Opportunities for publicity and marketing

  • Increased employee satisfaction

  • Providing better customer service for all customers


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