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Smart 911

Smart911 saves time, when time matters! Helpful tips for calling 911:

  • 911 is for emergencies or potential emergencies.

  • Do NOT hang up, even if you called 911 by mistake.

  • Know your location. Calls from a cell phone do not provide an address.

What is Smart911?

  • With Smart911, you can provide 9-1-1 call takers and first responders critical information you want them to know in any kind of emergency.

  • When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen and the 9-1-1 call takers can view your addresses, medical information, home information, description of pets and vehicles, and emergency contacts. You can provide as much or as little information as you like.

  • Smart911 is a national service meaning your Smart911 Safety Profile travels with you and is visible to any participating 9-1-1 center nationwide.

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