Telecommunications Relay Service is an operator service that allows deaf or hearing impaired individuals to place phone calls to standard telephone users using a keyboard or assistive device. A TRS call may be initiated by either a person with a hearing or speech disability, or a person without such disability. There is no cost to TRS users. To use this service in Kentucky, dial 711*, or check the Kentucky Relay Service website for other toll free numbers.
State of Emergency: In the event of a state of emergency, the LexCall 311 becomes part of the public emergency operator. In this situation, individuals can call 311 to report emergency situations. Example: Reporting a fallen or damaged power line.